Pre-Sale General

How does the whole process work?
Which payment options do you accept?
How long do you need to complete an order? (Website / Brand / Soundclick)
What information do you need from me? (Website / Brand / Soundclick)
Do you provide support throughout the process?
What is your refund policy?

Soundclick

Soundclick – General

Do your layouts interfere with any Soundclick functionality?
Can I manage my account & content without your help?
Do I need a Soundclick VIP account?
I don’t have a Soundclick VIP Account
Do I have to send you my Soundclick Login Information?
When do I send over my Soundclick Login Information?

Soundclick – Layout management

How do I install/reinstall my layout?
How do I update my PayPal button?
How do I edit my Lease, Exclusive, Free, etc. rights Information?
How can I change my Twitter widget account?
How do I change/add video/s?
How can I manage the content of my News sction?

Soundclick – Customization

Can you replace the celebrity artist picture with one of my pictures?
I do not want my picture on my layout, can you center my Artist Name instead?
Will you crop me out of my picture?
Will you retouch my picture?
Do I need a professionally taken Photo for a layout?
Do I need a photo taken exactly like the celebrity picture (perspective, pose, etc)?
Can you customize the layout a bit and change details?
Can you change the colors on the layouts?
Can I switch my layout to another color from time to time?
Can you change the fonts?

Brands

How does the development process work?
How does the redesign process work?
Do I get any revisions or adjustments?
Do I hold rights to the brand?
Do you resell my brand?

Websites

How to get started – Videos

Facebook

Does the Facebook layout work with any content?
How and which plugin do I install for the Facebook layout?
Does the layout work with the new Fan pages?
Can I make the layout my landing page on Facebook?

FAQ didnt solve your problem?

Here are several ways to contact us

Need Support?

In case you don’t find an answer in our FAQ – Frequently Asked Questions please contact us.
Our Team will get back to you within 12-24 hrs.

Support Chat

Don’t want to wait? Add our Skype Support Chat line ‘mmgSupport‘ and we will discuss your question or issue directly.